While Sonos speakers sound wonderful and are simple to set up and control, they – like any product that runs software and connects to the internet – have their problems.

How Sonos Trueplay can upgrade your speaker game

you may use your iOS device to improve the sound of your Sonos speakers with just a bit of arm waving.

The complexity of what Sonos speakers are capable of –tuning themselves to your roomfor improved sound – combined with how few buttons they usually have, might make you think troubleshooting a glitch or getting a speaker ready to give to someone else is complicated. But for the most part, it’s pretty simple once you know what to do.

Sonos Alexa on Sonos

A factory reset still shouldn’t be a first result, so we recommend looking first for information on how to troubleshoot before you commit to wiping everything, and what to do once you decide resetting is right for you.

How to troubleshoot your Sonos speaker

For the most part, issues with Sonos speakers stem from becoming disconnected from your Wi-Fi network. All Sonos speakers stream audio over because it allows them to play higher-quality audio files, and all the neat speaker grouping tricks Sonos has become known for over the years.

How to put your Sonos Roam into Bluetooth pairing mode

The Sonos Roam is powerful, portable, and capable. Here’s how you’re able to put it in Bluetooth pairing mode to make the most out of its features.

Connection issues get illustrated in the Sonos app in a few different ways, typically with onscreen text that says “Unable to connect to Sonos” or a prompt to “Update your network settings.”

A hand holding a Sonos Roam with the USB-C port facing the camera.

If your Sonos app is “unable to connect to Sonos”…

If none of the above fixes help you reconnect to your speaker, you might need to connect it to a new router or Wi-Fi network.

Connecting your Sonos speakers to routers or Wi-Fi:

7 features every Sonos Roam user needs to try

The Sonos Roam supports voice controls, alarms, its own radio, and more. Here are the features that add up to its price tag.

How to reset your Sonos speaker

If you still can’t find your speaker, or you plan on giving it or selling it to someone else, you’ll need to factory reset it. Factory resetting your Sonos speaker erases all of its data, including setup information like yourTrueplay tuning, so it shouldn’t be taken lightly, but it’s also not nearly as difficult as you might think.

For the Sonos Roam and Roam SL:

For Sonos Move and Move 2:

For the Sonos Era 100 and Era 300:

Sonos side by side speakers

Pressing the Play/Pause button on a Sonos Roam speaker.

The top playback controls on a Sonos Roam.